Summary: We provide a paid service to set up and maintain your multi‑channel chat & intake workflows. You keep ownership of your content. Use the service lawfully and keep your channel access secure.
1. Agreement
These Terms govern your use of Assistio’s website and services (“Services”). By using the Services, you agree to these Terms.
2. Services
We provide multi‑channel setup and support (Website, WhatsApp Business, Instagram/Facebook via Meta, Email as applicable), including routing, templates, qualification questions, booking workflows, and reliability basics.
3. Setup timeline
Typical initial setup is 24–48 hours after we receive required information and access. Timelines may vary based on approvals and complexity.
4. Client responsibilities
- Provide accurate information and approvals on time.
- Maintain required channel access and protect credentials.
- Comply with applicable law and third‑party policies (Meta/WhatsApp/email).
- Ensure you have rights to the content you provide.
5. Fees and payment
Monthly subscription and a one‑time setup fee are billed as shown on the website (setup typically via payment link after the call). Non‑payment may result in suspension.
6. Renewals and cancellation
Subscriptions renew monthly unless canceled. Cancel by contacting us; service continues until the end of the paid period unless otherwise agreed.
7. Acceptable use
No spam, deception, unlawful processing of personal data, IP infringement, or attempts to compromise systems.
8. Third‑party services
Integrations may rely on third‑party platforms. Your use is governed by their terms. We are not responsible for third‑party outages or policy decisions.
9. IP and confidentiality
You keep ownership of your content; we keep ownership of our templates/site/code. Both parties keep non‑public information confidential.
10. Disclaimers, liability, indemnity
Services are provided “as‑is” and “as‑available”. To the maximum extent permitted, we exclude indirect damages. Total liability is limited to amounts paid in the prior three (3) months. You agree to indemnify us for claims arising from your content or unlawful use.
11. Changes & contact
We may update these Terms. Questions can be sent to the emails listed on the website.